Terms of Service

These terms govern your use of the Campus Grind app and campusgrind.co.za (together, the app), which are operated by Campus Grind in South Africa. By registering, signing in or using the app you agree to these terms and to our Privacy Policy. If you do not agree with them, please do not use the app.

• You must be 18 or older. If you are under 18, you may use the app only with the permission and supervision of a parent or guardian.
• You need a working email address and you must select your campus or institution.
• Campus Grind is for buying, selling and swapping between students. Do not use it to run a formal business, a bulk or dropshipping operation, or to resell items you have not described honestly, unless we agree otherwise in writing.

• Give accurate information when you register, and keep it up to date.
• Keep your password private and do not share your account. You are responsible for everything that happens under your login.
• One account per person. Do not open another account to get around a restriction or suspension.
• Tell us straight away at hello@campusgrind.co.za if you think someone else has access to your account.

• Campus Grind is a platform where students list, discover and chat about items and services. We are not the buyer, the seller, the owner, the inspector or the courier of anything listed.
• We do not guarantee that a listing is accurate, that an item exists, or that another student will behave as promised.
• Any deal you make is between you and the other student. You are responsible for checking the item, agreeing the price and completing the exchange.
• Listings are reviewed before they go live. We may approve, reject, pause, edit or remove a listing at any time, including after it has gone live.

• Only list items or services you own or are entitled to sell, with real photos and an honest description of the condition, price and campus.
• One listing per item. No duplicates, no repeated posts across every campus, and no spam.
• You may not list stolen goods, counterfeit or knock-off items, weapons, ammunition or explosives, drugs or controlled medicines, alcohol or tobacco, live animals, human tissue, adult or sexual content, exam papers or memos offered as academic answers, stolen or cracked software and accounts, event tickets that the organiser forbids reselling, or anything that needs a licence you do not have.
• Services must be legal and honest. No writing or assignment services that break your institution's rules, no unlawful money lending, no pyramid or get-rich-quick schemes, and no cryptocurrency or investment offers.
• Do not post other people's personal or contact information, and do not advertise someone else's goods without their permission.
• You are responsible for the tax, licence and other legal consequences of what you sell.

Sellers set their own prices in South African rand. Using Campus Grind is currently free for buyers and sellers, and we do not take a commission on deals. If we ever introduce a fee, we will tell you in the app before it applies to you.

You are responsible for any tax due on what you sell, and for complying with the rules of your institution while using the app.

• Escrow is optional. It is provided by TradeSafe, an independent escrow provider, and is governed by TradeSafe's own terms and identification requirements.
• Where escrow is used, the buyer pays TradeSafe, TradeSafe holds the money, and it is released to the seller once the deal is completed under TradeSafe's rules, including its delivery and inspection periods.
• Campus Grind does not hold your money, is not a party to the escrow agreement, and cannot reverse or refund a payment. Refunds, disputes and the release of funds are handled by TradeSafe.
• Paying outside escrow is at your own risk. Never pay a deposit to someone you have not met or verified.

• Meet in a busy, public place on campus, such as a library entrance, student centre or residence reception, and meet during the day where you can.
• Inspect the item before you pay, and confirm the price and condition in the app chat so that there is a record of the agreement.
• Never share bank passwords, one-time PINs or card details with anyone, including someone who claims to be from Campus Grind. We will never ask you for them.
• Take a friend along for high value deals, and tell someone where you are going.

• You keep ownership of your photos, listings, messages and stories.
• You give us a free, worldwide, non-exclusive licence to host, store, resize, display and share that content inside the app so the service can work, for example to show your listing to other students.
• You confirm that you have the right to post the content, and that it does not break anyone else's rights.
• You are responsible for what you post, and we may remove content that breaks these terms.

• Leave honest reviews about deals you actually completed.
• Use the report button for listings, users or messages that break these terms. Deliberately false or malicious reports are themselves a breach of these terms.
• Treat other students with respect. Harassment, threats, hate speech, discrimination, stalking and sexual harassment are not allowed, and we will report them to the authorities where the law requires it.

The Campus Grind name, logo, design, text, graphics and code belong to us or to our licensors. You may not copy, modify, resell or reuse them without our written permission, beyond ordinary use of the app.

• Break the law, or use the app to plan or carry out anything unlawful, including fraud, scams or the sale of prohibited items.
• Impersonate another person, a campus, or Campus Grind itself.
• Post bait or misleading listings, or ask for a deposit with no intention of completing a deal.
• Send spam, chain messages or bulk unsolicited messages to other students.
• Harvest other users' information, scrape the app, or use bots or automated tools without our written permission.
• Try to access accounts, data or systems you are not allowed to access, probe our security, or interfere with how the app runs.
• Reverse engineer, copy or resell any part of the app.

• We may warn, restrict, suspend or close an account that breaks these terms, and we may remove content without notice.
• We may report serious matters, such as fraud or threats, to the police, to your institution, or to our payment partner.
• You may delete your account at any time by emailing hello@campusgrind.co.za or using the option in your profile settings. We then remove your personal information as described in our Privacy Policy.
• If your account is closed, listings and content linked to it may be removed, and you may not create a new account without our permission.

We work to keep Campus Grind running smoothly, but the app is provided as is and as available. Features may change, be paused for maintenance, or be removed. We do not promise that the app will be free of errors, or that a listing or seller will still be available when you look for it.

• We do not control what students list or how they behave, and we are not responsible for the items, services, payments or actions of other users.
• To the extent the law allows, Campus Grind is not liable for indirect or consequential losses, lost profits or loss of data arising from your use of the app, or from a deal you make with another student.
• Nothing in these terms limits rights you have under the Consumer Protection Act or any other law that cannot be excluded, and nothing limits our liability for fraud or for death or personal injury caused by our own negligence.

A disagreement about an item, a price or a handover is between you and the other student. Report scams and serious problems to us so that we can act on the account, and use TradeSafe's dispute process for any escrow transaction. We may share the messages and listing details involved while we investigate a report.

Campus Grind relies on services from other companies, including TradeSafe for escrow payments and Base44 for hosting, storage, sign-in and email delivery. Their own terms and privacy policies apply to their part of the service, and we are not responsible for a third party's acts, omissions or outages.

We may update these terms when the app or the law changes. The date at the top of the page shows the current version, and we will highlight significant changes in the app before they take effect. Continuing to use Campus Grind after a change means you accept the updated terms.

These terms are governed by the laws of the Republic of South Africa, and disputes will be dealt with by the courts of South Africa. This does not take away any right you have to approach a consumer body or the Information Regulator.

Questions about these terms? Email hello@campusgrind.co.za or use the contact page.